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Articles · Phishing · 2 min read

What is vishing?

Vishing is a scam phone call — phishing that comes down the line instead of your inbox. It runs in four steps:

Illustration of a phone scam stealing card details
1

The call

A voice you think you know

Someone rings claiming to be your bank, a government office, or tech support. The number on your screen can be faked to look completely real.

2

The alarm

An urgent problem invented

They tell you something is on fire: fraud on your account, an unpaid tax bill, a hacked device. The panic is the point — it stops you thinking.

3

The handover

You're walked through it

Step by step they get you to read out a code, move money to a "safe account", or install software that lets them control your phone or computer.

4

The loss

It all goes to them

Everything you hand over goes straight to the caller, and a real bank or office never asks for any of it. If a call pressures you, end it. Hang up and call back on the number from the card — a real caller never minds.

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Illustration of a scam text message with a malicious link

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