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Articles · Identity theft · 2 min read

What is identity theft?

Identity theft is someone using your personal details — your name, birth date, account numbers — to pretend to be you. It runs in the same four quiet steps:

Illustration of an identity thief
1

Collect

Your details leak or get stolen

A data breach, a phishing message, a stolen wallet, an over-shared profile. Name, birth date, address, a card or ID number — collected piece by piece, often from different places.

2

Impersonate

They become you on paper

To a bank, a lender, or a phone company, you are a handful of details. With enough of them, a stranger answers the security questions better than you would.

3

Cash in

Your name pays their bills

New cards, loans, phone contracts, purchases, even tax refunds — all opened and spent in your name. The money goes to them; the debt stays with you.

4

You find out last

The bill arrives first

A charge you don't recognise, a letter about an account you never opened, a loan application rejected out of nowhere. That's identity theft — a crime designed so its victim is the last to know.

The theft itself is silent — the noise comes later, from your own accounts. Guard the details at step one and steps two to four never happen.

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Illustration of fraudsters stealing banking credentials through a phishing message

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How to spot phishing

Knowledge fades.

Unless it’s used.

That’s why we’ve built a game that teaches online safety. No jargon, made for normal people — and actually fun.

Game screen of the threat: Fraudsters Steal Your Banking Login via SMS
Game screen listing security habits that protect against digital threats

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